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Offering Pheromone Scents & Romantic Gifts

Family Owned & Operated Since 1999!

Shipping & Returns

  • Our oils are hand mixed and filled. Please allow up to 48 hours (usually less) to process your order at which time you will receive an e-mail receipt letting you know that your order is ready to ship...

      • Shipping limits: We ship anywhere in the in the world that the US Post office can deliver to!
      • In the event that an order is sent to an incorrect address or an order is not received due to an error on our part, we will re-ship that order (at our cost) as soon as it is received back from the post office. Buyer is responsible for shipping when invalid shipping information is provided or package is not signed for/picked up (when applicable).

      • Return policy: We realize our products will not meet with EVERYONE'S expectations or standards, so we offer a 30 DAY, no questions asked, 100% of the purchase price return policy (less s&h)
        • (* EXCEPT for sealed items like Alpha-7 that are opened. However if it is returned with the seal unbroken we can give a refund.)
        • Our current return rate is less than 0.01% as of June 1999 from the time we opened for business! So we're not worried!
        • You may return an item for refund within 30 days of the purchase date. Shipping and handling charges are non-refundable. To ensure safe shipping all returns must be put into the original envelope (or equivilant suitable packaging). Make sure to send back any unused portion of the bottle.
        • Our return address is:
    PheromoneOil.com
    ATTN: RETURNS
    11855 Cedar Grove Ln.
    Sylmar, CA 91342-8232
      • You may want to insure your return; we cannot be responsible for lost or misdirected returns.
      • If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
      • If you have any questions regarding your order, please feel free to contact us at:
        877-445-1507 or e-mail: orders@pheromoneoil.com (we respond by email most quickly!)